Alex Linchev, Ada Mall: “Future shopping malls will meet customer values”

I believe enough is being written about its long-haul business implications and the experts are almost daily providing analysis on it. Instead, I will try to grind it down to the three very practical implications I observe in our business and which have defined Ada Mall approach: the humane, the sustainable and the local factor. The humane part connotes human-centric approach for the retailer (easy, experiential and loyalty-driven shopping experience) and deep